Our Support is here to help !

It is possible to create a ticket using the dedicated button "Submit a request" in top right corner of the website, please choose a category between the list available in the form. You can find more details about those categories below:

• Clones: To report a suspicion of clones or multi-account
• Billing: To report an issue with a premium purchase made in-game.
• Account: Anything which concerns the security, settings or recovery of your game account.
• Bugs: To report a bug or a exploit.
• Gameplay: For questions and information about game features.
• Abuse: to report an issue in-game (an inappropriate message, a bug abuse, the bad behavior of a player..)
• Justice: To report a breach of the OOC Rules of Justice.
• Castle: To request a castle hold.
  
  

Please note that we deliver our answers in English & French only.